A friend in business once said to me: ‘If you don’t do the work in the office, don’t do the work in the field.’ When you run a painting company, your clients can ask for a lot more than painting. We have been asked to refinish furniture, grout tile floors, and do electrical work. “Keep It Simple, Stupid” is almost a daily mantra I repeat to myself. Every time I have wandered off course to work on something that is not in our scope and expertise, we’ve lost money. It becomes a huge headache, and worse, it can tarnish your reputation. Do what you do and do it well. It is that simple.
–Jonathan Zawacki, Hands On Painters, Baltimore MD